How can I edit my profile?
To edit your profile, follow these steps:
Log in to Tierio.
Click on "My Profile".
Click on the edit icon 🖊️ next to the field you want to change.
Edit your details.
Confirm the changes by clicking "Save".
How can I upload a photo as a pet sitter?
To upload a photo, follow these steps:
Log in to Tierio.
Click on "My Profile".
Click on "Add Photo" on the photo placeholder.
Follow the instructions and our image guidelines.
The photo should be at least 640x640 pixels in size and in PNG, JPG, or GIF format.
Good to know: Uploadi
How can I upload documents?
To make your profile more trustworthy, upload relevant documents such as your CV, references, or certificates. Documents must be in PDF format and not larger than 5 MB.
To upload documents, follow these steps:
Log in to Tierio.
Click on "Documents" in the menu. Here you can upload up to 5 d
I've received enough contact requests. How do I pause my profile?
If you have received enough contact requests or jobs, you can pause your profile. This means your profile will no longer be visible to others. You can still see your existing contacts and message them.
To pause your profile, follow these steps:
Log in to Tierio.
Go to "My Profile".
Clic
Why was my profile rejected?
A profile rejection at Tierio can be disappointing, but it serves an important purpose: ensuring safety, quality, and trust within our community. Reasons for rejection vary from incomplete profile information to lacking evidence of experience or qualifications.
Benefits of a thorough profile review