Back

I received an e-mail about a special promotion, but when I log into my account, the prices are without discount. What can I do?

Every email with a voucher promotion contains the "Redeem Discount" button.

Important: You can only redeem the discount if you click on the "Redeem Discount" button. You will then be taken directly to the payment page, where you can see the price with the applied discount.

To redeem the discount, follow these steps:

  1. Log in to Tierio.
  2. Then go to your email inbox and click on "Redeem Discount" in the email you received from us. You will be redirected straight to the payment page in your Tierio account. All prices should now be shown with the applied discount.
  3. Click on the discounted plan of your choice.
  4. Select your payment method and complete the payment.

Reach out to our customer service team if you encounter any issues.