As a marketplace, it is crucial for us that both sides – pet owners and pet sitters – can not only find each other on Tierio but also interact safely and with trust. That is why we place great importance on safety.
We want you to know that your pet is in loving and safe hands.
On our platform, you will find helpful information, recommendations, and reviews from other pet owners. This way, you can confidently choose a suitable pet sitter.
Our mission is to provide you with security and trust. Here’s how we ensure this on Tierio:
Detailed Profiles
Tierio makes it easy for you to learn more about a pet sitter before hiring them. Compare the detailed profiles of pet sitters: hourly rates and reviews with experience reports help you decide which pet sitter is the best fit for you and your pet.
Profile Verification
We offer pet sitters a free verification option to clearly confirm their identity. The verification is based on the same technology used by banks or government agencies. The person's photo ID is checked for authenticity. This ensures that the profiles are of real people.
Reliable Customer Service
If a user behaves untrustworthily, you can report the profile. We will then review the profile and block the suspicious person if necessary.
Pet sitters and pet owners can contact us at any time to clarify any questions that arise. We respond to every user inquiry within 1–2 business days. We point out the relevant legal regulations and provide tips on how to find solutions in case of a conflict.
We are happy to assist you in finding a solution, as long as it does not constitute legal advice.
Finding Pet Care Made Easy
Whether dog or cat sitters: With us, you will find a wide selection of pet sitters all over Germany. Get started right away and receive the first applications within a few hours.
